Privacy Policy
1. Introduction
At SR-W Consulting (“we,” “our,” or “us”), we are committed to safeguarding the privacy and personal information of all users who access or interact with our website at sr-wconsulting.com. We uphold the principles of data protection and strive to maintain the highest standards of transparency, security, and accountability in our handling of personal data, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data you provide when visiting sr-wconsulting.com. We believe in a privacy-first approach and assure you that your information will be handled with care, integrity, and in compliance with legal obligations.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all users of sr-wconsulting.com and to all forms of personal data we collect through our site and related communications. SR-W Consulting is the data controller for the personal data processed through this website, which means we determine the purposes and means of processing your personal information.
If you have any questions about this policy or the use of your information, please contact us at [email protected].
3. Categories of Data Processed
We may collect, process, and store the following categories of personal data:
– Usage Data: Information about how you use our website, such as browser type, IP address, pages viewed, session duration, and interactions.
– Account Data: Personal identifiers including your name, postal address, email address, phone number, and any other information you provide when creating an account or completing a form.
– Profile Data: Preferences, service interests, purchase history, user behavior, and demographic information.
– Communication Data: Records of communications between you and our team, including support requests and contact history submitted via sr-wconsulting.com or email channels.
– Technical Data: Device identifiers, operating system details, browser plugins, network information, system configurations, and other relevant technical diagnostics.
– Transaction Data: Information related to purchases and delivery of services, including billing information, payment method details (processed securely through trusted third parties), and order history.
– Preference Data: Data concerning your consents and preferences regarding marketing, communications, and product interests.
4. Legal Bases for Processing
We process personal data lawfully under the following legal bases:
– Consent: Where you have given explicit permission for us to process your data for specific purposes.
– Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract.
– Legitimate Interests: Where processing is done for our legitimate business interests and those interests are not overridden by your own data protection rights.
– Legal Obligations: Where processing is required to comply with laws or regulatory obligations.
5. Your Rights under GDPR and CCPA
Subject to local laws and applicable exceptions, you have the following rights:
– Right of Access: To request a copy of the personal data we hold about you.
– Right of Rectification: To correct inaccurate or incomplete personal data.
– Right of Erasure: To request deletion of your data, also known as the ‘right to be forgotten’.
– Right to Restriction: To ask us to limit how we process your data in certain circumstances.
– Right to Data Portability: To obtain your data in a structured, commonly used, machine-readable format and to have it transmitted to another data controller.
– Right to Opt-Out (CCPA): California residents can opt out of the sale or sharing of personal data.
– Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We employ technical and organizational measures designed to secure personal data against accidental or unlawful access, modification, disclosure, or destruction. Our security protocols include:
– Encryption of data at rest and in transit
– Secure access control mechanisms and role-based permissions
– Regular backups and security audits
– Staff training on data protection and confidentiality
Despite these efforts, no online transmission or storage system can be guaranteed as entirely secure. We encourage you to take appropriate steps to protect your own data when using the internet.
7. International Data Transfers
Where personal data is transferred outside of the European Economic Area (EEA), we ensure that such transfers are protected by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission or other legally accepted mechanisms. Similar safeguards are applied to data disclosures governed by other international regulations such as CCPA or equivalent local statutes.
8. Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy or as required by law:
– Usage and Technical Data: typically retained for no longer than 12 months.
– Account, Profile, and Transaction Data: retained for up to 7 years after your last interaction or as needed to fulfill contractual or legal obligations.
– Communication and Preference Data: retained until you withdraw your consent or request deletion, unless legally required to retain records.
Anonymized data which no longer identifies a user may be retained indefinitely for analytical and business purposes.
9. Cookie Policy
Our website, sr-wconsulting.com, uses cookies to enhance performance, analyze site usage, and provide customized experiences.
Types of cookies we utilize include:
– Essential Cookies: Necessary for core site functionality and navigation.
– Functional Cookies: Enable features like remembering preferences or saving login sessions.
– Analytics Cookies: Help us understand site performance and user behavior through tools like Google Analytics.
– Performance Cookies: Facilitate page load optimization and error management.
10. Cookie Management and Compliance
By using sr-wconsulting.com, you can accept or configure your cookie preferences using our cookie consent tool. You have the option to disable or modify non-essential cookies at any time through your browser settings or by revisiting the preferences panel.
In compliance with GDPR and CCPA, we do not activate non-essential cookies without your prior consent, and we honor browser-based Do Not Track (DNT) signals where appropriate.
11. Children’s Data Protection
Our services are not intended for individuals under the age of 13. We do not knowingly collect or process personal data from children. If we are made aware that we have inadvertently received such data, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at [email protected].
12. Policy Updates
We reserve the right to revise this Privacy Policy periodically. Any significant changes affecting the use or disclosure of your personal data will be communicated clearly on our website. We encourage users to review this policy regularly to stay informed about how we protect your information.
13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our handling of your personal data, please contact us at:
Email: [email protected]
Website: https://sr-wconsulting.com
We are committed to addressing privacy inquiries promptly and transparently. By using sr-wconsulting.com, you acknowledge your understanding of this Privacy Policy.
We take privacy seriously and operate in full compliance with applicable privacy laws, including GDPR and CCPA. If you have any privacy-related concerns, we encourage you to reach out to us at the contact address above.